Satena expands its Suite with Kiu E- Commerce
New internet booking engine for Satena Satena, Colombian leader airline, has expanded its suite of integrated solutions in Kiu and chosen our Internet Booking Engine (IBE) to complement its e-commerce platform. Our IBE promotes passengers’ self-management through the website to facilitate the process of reservation and issuance of both air and non-air services. Not only will Satena be able to personalize the offer according to its needs but also will have a tool totally responsive that will allow customers’ access from any device. In order to achieve the live production phase, we proceeded with all the integration for the app to comply with all the legal requirements requested by Colombian government, namely from acceptation amendments for terms and conditions in passengers’ personal data stage to the adjustments of all the fares. An entire professional team was appointed in order to complete all the steps and monitor the process as the system went live officially on Dec